Terms and Conditions

1. Eligibility

You must be at least 13 years old, or the minimum digital-consent age required in your jurisdiction, to use the Services.

If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms for you. You must be at least 18 years old, or have authorization from a parent or legal guardian, to make a purchase.

If you accept these Terms for a business or organization, you represent that you have authority to bind that organization.

2. About TouchGrass

TouchGrass is a macOS break-reminder and general wellness application. It provides configurable screen breaks, idle detection, typing-health reminders, meeting and media awareness, local statistics, and related productivity features.

TouchGrass is not a medical device or healthcare service. It does not provide medical advice, diagnosis, treatment, or emergency assistance. It is not intended to prevent or cure any medical condition.

Do not rely on TouchGrass instead of advice from a qualified healthcare professional. If you experience pain, vision problems, or another health concern, seek appropriate professional care.

3. System Requirements

The App requires a supported version of macOS and compatible hardware. Current requirements are listed on the Site.

Operating-system updates, hardware changes, security restrictions, or third-party platform changes may affect compatibility. We do not guarantee that every version of the App will work indefinitely on future versions of macOS.

4. Free Trial

The Direct-distribution version of TouchGrass may include a seven-day free trial with access to available features. No payment information is required to begin the trial. Unless otherwise stated:

• The trial begins when it is first activated on a Mac. • Only one trial is permitted per eligible Mac. • The trial may use a pseudonymous installation identifier to prevent repeated trial abuse. • The App may stop providing reminders when the trial expires. • A paid or complimentary license is required to continue after expiration.

You must not reset, manipulate, or circumvent the trial or licensing system.

5. Purchases and Payment

TouchGrass licenses are sold as one-time purchases unless the checkout page expressly states otherwise. There is no recurring subscription for a one-time license.

Prices, currency, taxes, and available payment methods are displayed at checkout. Your payment provider or bank may apply currency-conversion or other charges.

Payments are processed by Razorpay or another provider identified at checkout. We do not receive or store complete payment-card numbers, CVVs, online-banking credentials, or payment-authentication credentials.

You agree to provide accurate billing and contact information. You authorize the payment provider to charge the displayed amount, including applicable taxes.

If a material pricing error occurs, we may cancel the affected order and provide a full refund rather than charging a corrected amount without your approval.

We may refuse or cancel an order where reasonably necessary because of suspected fraud, payment failure, sanctions requirements, pricing errors, license abuse, or legal obligations.

6. License Grant

After successful payment or issuance of a complimentary license, we grant you a limited, non-exclusive license to install and use TouchGrass for personal use or internal business use, subject to these Terms. Unless your order states otherwise:

• One license may be activated on one Mac at a time. • You may transfer the license to another Mac by first deactivating the existing installation. • The license may not be sold, sublicensed, rented, shared, or transferred to another person without our written permission. • Purchasing a license does not transfer ownership of the App or its intellectual property.

The license is perpetual, meaning it has no scheduled expiration and does not require a recurring subscription. "Perpetual," "forever," or "lifetime" does not mean that TouchGrass, downloads, support, online services, or compatibility with future operating systems will exist forever.

A paid license includes updates to TouchGrass that we make generally available to holders of the same license at no additional charge. It does not automatically include a separate product that we identify and sell independently.

If TouchGrass is discontinued, we will, where reasonably practicable, allow legitimate license holders to continue using the most recently available compatible version. We do not guarantee continued development, support, downloads, or future macOS compatibility.

7. Beta and Complimentary Licenses

We may issue complimentary licenses to beta testers, reviewers, partners, or other eligible users. Unless we state otherwise, a complimentary license:

• Is limited to one Mac at a time. • Is personal and non-transferable. • Has no cash value. • May be revoked if obtained through fraud, resale, automated submissions, or material abuse of the beta program.

Pre-release software may contain defects, incomplete features, or compatibility problems. You should not rely on beta software for critical activities.

A complimentary "lifetime" beta license has no scheduled expiration but remains subject to the same product-discontinuation and compatibility limitations as a paid perpetual license.

8. License Activation

The Direct-distribution App communicates with TouchGrass licensing servers to register trials and activate, validate, transfer, or deactivate licenses.

You are responsible for protecting your license key. Do not publish or distribute it.

We may suspend a license while investigating: • Fraudulent or reversed payments. • Use on more devices than permitted. • Unauthorized resale or distribution. • Manipulation of the licensing system. • A material breach of these Terms.

We will not revoke a valid paid perpetual license without cause. Where reasonably possible, we will notify you and provide an opportunity to resolve an activation or payment issue.

9. Refunds

You may request a refund within 14 calendar days of the original purchase by contacting hello@touchgrass.land and providing the purchase email and payment identifier.

Unless applicable law requires otherwise: • Refunds apply only to the original purchase. • A license may be deactivated after a refund is issued. • Transaction fees imposed by your bank are not refundable by us. • Refund processing time depends on Razorpay and your bank. • Fraudulent, abusive, or repeated refund requests may be declined. • Chargebacks do not create a right to continue using the refunded or reversed license.

We will also correct duplicate charges and unauthorized transactions after reasonable verification.

Nothing in this section limits any mandatory refund, cancellation, warranty, or consumer rights available under applicable law.

If you purchase through a third-party application store, that store's refund process and mandatory terms may apply.

10. Acceptable Use

You must not: • Use the Services unlawfully or to violate another person's rights. • Circumvent trial, activation, payment, device-limit, or security controls. • Share, resell, sublicense, rent, or commercially redistribute a license. • Distribute unauthorized copies of the App. • Introduce malware or intentionally disrupt the Site, API, update feed, or licensing service. • Use automated systems in a manner that creates an unreasonable load or submits spam. • Scrape or systematically copy protected Site content for commercial republication. • Attempt to obtain unauthorized access to our systems or another user's information. • Reverse engineer or decompile the App except where applicable law expressly permits it. • Use our trademarks in a way that falsely suggests endorsement or affiliation.

These restrictions do not prohibit honest reviews, criticism, lawful security research, ordinary search-engine indexing, or activity protected by applicable law.

11. Intellectual Property

The Services and their original software, design, text, graphics, audio, video, trademarks, and other content are owned by or licensed to TouchGrass and are protected by applicable intellectual-property laws.

TouchGrass may include open-source software, including Sparkle and other components. Those components remain subject to their respective open-source licenses.

Except for the license expressly granted in these Terms, no rights are granted to you.

You may link to publicly available Site pages as long as the link is lawful and does not falsely imply endorsement.

12. Feedback and Support

You may submit feedback, feature requests, bug reports, and support messages.

You retain ownership of original material you submit. You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and incorporate feedback into TouchGrass without an obligation to compensate you.

This license does not permit us to publicly identify you or disclose personal information contrary to our Privacy Policy.

Support is provided on a reasonable-efforts basis. Unless expressly included in a separate written agreement, we do not guarantee a particular response or resolution time.

13. Privacy

Our processing of personal information is described in the Privacy Policy available at: https://touchgrass.land/privacy/

The Privacy Policy explains local application processing, licensing information, payments, website logs, diagnostics, retention, service providers, international transfers, and privacy rights.

The Privacy Policy is a notice describing our practices. It does not reduce rights provided by applicable privacy law.

14. Third-Party Services

The Services may interact with third parties such as Razorpay, Amazon Web Services, Apple, email providers, or external websites.

Third-party services are governed by their own terms and privacy policies. We are not responsible for independent third-party services, except where applicable law makes us responsible.

Links to third-party websites do not imply endorsement.

15. Updates and Service Changes

We may release updates that fix defects, improve security, change functionality, or maintain operating-system compatibility.

We may modify or discontinue online components such as downloads, update feeds, beta programs, or licensing infrastructure. Where a change materially affects paid license holders, we will provide reasonable notice when practicable.

We will not retroactively convert an existing one-time license into a recurring subscription or remove its perpetual-use rights without your agreement.

You are responsible for installing updates reasonably necessary for security or compatibility.

16. Suspension and Termination

You may stop using the Services at any time.

We may suspend or terminate access to online Services or a license where reasonably necessary because of: • A material breach of these Terms. • Fraud, chargeback, or payment reversal. • Unauthorized license sharing or resale. • Circumvention of technical protections. • Security threats or harmful activity. • A legal or regulatory requirement.

Where appropriate, we will provide notice and a reasonable opportunity to cure the breach.

Termination does not affect obligations that by their nature should survive, including intellectual-property rights, payment obligations, liability limitations, and dispute provisions.

17. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available."

We do not guarantee that the Services will: • Always be available, uninterrupted, or error-free. • Detect every meeting, media session, idle period, or input pattern. • Prevent discomfort, injury, eye strain, or any medical condition. • Remain compatible with every future macOS or hardware version. • Preserve local settings or statistics against deletion, device failure, or operating-system changes.

Nothing in these Terms excludes statutory warranties or consumer guarantees that cannot legally be excluded.

18. Limitation of Liability

To the maximum extent permitted by law, TouchGrass will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost business opportunities, or loss of data, arising from the Services.

Our total aggregate liability arising from the Services will not exceed the greater of: the amount you paid to TouchGrass during the 12 months before the event giving rise to the claim, or USD 50.

These limitations do not apply where liability cannot legally be limited, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or violation of mandatory consumer rights.

19. Business-User Indemnity

If you use the Services on behalf of a business, you agree, to the extent permitted by law, to indemnify TouchGrass against third-party claims arising from: • Your unlawful use of the Services. • Your material breach of these Terms. • Your infringement of another person's rights. • Unauthorized redistribution or resale of the App or a license.

This section does not apply to individual consumers where prohibited by law.

20. Governing Law and Disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

Before filing a legal proceeding, you and TouchGrass agree to attempt in good faith to resolve the dispute informally for at least 30 days. A notice of dispute may be sent to hello@touchgrass.land.

Subject to mandatory consumer-protection laws, the courts located in India will have jurisdiction over disputes relating to these Terms.

Nothing in these Terms prevents you from bringing a claim before a consumer commission, small-claims forum, regulator, or court that applicable law requires to remain available to you.

21. Changes to These Terms

We may update these Terms to reflect changes to the Services, law, security requirements, or business practices.

Material changes will apply prospectively. We will provide reasonable notice through the Site, the App, or email where required.

Changes will not retroactively remove perpetual-use or refund rights attached to a completed purchase without your agreement, except where required by law.

The "Last updated" date identifies the current version.

22. Electronic Communications

By purchasing, activating, or contacting us, you agree to receive transactional electronic communications necessary to: • Complete purchases and refunds. • Deliver and validate licenses. • Respond to support or privacy requests. • Provide security, legal, or material service notices.

This does not constitute consent to unrelated marketing. Marketing communications will be sent only where permitted, and you may unsubscribe from them.

23. General Provisions

These Terms, your order confirmation, and any applicable supplemental license terms constitute the agreement concerning your use and purchase of the Services.

If a provision is held unlawful or unenforceable, it will be modified only to the minimum extent necessary, and the remaining provisions will remain effective.

Failure to enforce a provision is not a waiver.

You may not assign a paid license to another person without our written consent. We may assign these Terms as part of a merger, acquisition, restructuring, or sale of the business, provided that your existing purchase rights remain protected.

We are not responsible for delays or failures caused by events beyond our reasonable control.

24. Contact

For support, purchase, refund, or legal questions: • Email: hello@touchgrass.land • Privacy requests: privacy@touchgrass.land